Zeus boils down decision time from 3 weeks to 3 clicks

Zeus Industrial Products is a 60-year-old, family-owned company and one of the largest custom medical tubing manufacturers in the world. They specialize in creating highly specialized catheter tubing for the medical industry, producing everything from standard catheters to miniature versions small enough to contain cameras for exploring veins and internal body structures.

As a manufacturing operation, Zeus needed to track everything from production metrics to quality control, shipment analysis, and inventory optimization. But their data lived in dozens of disconnected places across the organization.

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Zeus was stuck in Excel spreadsheets, 15-year-old Oracle reports, and Apex forms that couldn't communicate with each other. Leadership had no unified view of what was happening across the business.

When executives wanted to understand booked revenue, promised delivery dates, or whether manufacturing was hitting targets, it required manual effort from multiple people working far outside of their actual jobs. The process took three weeks at best.

"The company was basically Excel spreadsheets and Oracle reports that were 15 years old," explained Joe Persio, Head of Data Analytics and AI. "They really didn't allow you to take different parts of your ecosystem and put them together to get a holistic picture."

The impact went beyond slow reporting. Without quick access to reliable data, Zeus couldn't:

• Respond rapidly to production issues
• Optimize inventory in real time
• Give leadership daily visibility into operations
• Make data-driven decisions at the speed their business required

Even basic questions required three to four weeks of manual work from multiple team members, pulling reports, consolidating spreadsheets, and praying the final numbers were correct.

Zeus chose Incorta to create a single source of truth for their manufacturing data. Rather than replacing their existing systems, they connected everything together so data from across the organization could flow into one place where teams could actually use it.

The transformation started with executive visibility. Zeus built a leadership dashboard that gave executives daily views of ship revenue, booked orders by promised dates, and manufacturing performance.

‍"Leadership is looking at: is the manufacturing unit doing what they need to be doing? Is sales doing what they need to be doing? Getting that at their fingertips was something they just weren't used to seeing before," Joe explained.

From there, Zeus expanded to manufacturing-specific use cases:

• OEE (Overall Equipment Effectiveness) tracking to monitor manufacturing performance in real time
• Productivity and quality dashboards that let teams spot issues before they became problems
• Shipment analysis to understand delivery patterns and customer needs
• Inventory optimization powered by AI that matches available materials with incoming orders every hour

The approach worked because Zeus could start at the top level and drill down as deep as needed without involving IT or waiting for custom reports.

‍"If leadership has a question and wants to know what's going on in booked revenue, that used to take three weeks. Now it takes about three clicks,"

Zeus also integrated AI into their operations using their data foundation. They built a system that identifies when materials on the shelf match incoming orders, accounting for shelf life concerns with resins that degrade due to humidity. The AI-powered dashboard alerts the ops team every hour about optimization opportunities.

Zeus has deployed approximately 1,200 use cases across their organization, making their data platform a household name internally. Every team knows where to go for answers.

• Inventory optimization speed increased 300% through AI-powered matching of shelf inventory with incoming orders
• Report development time reduced from one week to 30 minutes for complex dashboards
• Question resolution time dropped from three weeks to three clicks for executive inquiries
• Complete data adoption across the organization, with teams self-serving their analytics needs

More importantly, the trust factor changed everything. "The biggest piece is we can all put out data, but adoption matters," Joe noted. "What Incorta allows is adoption because not only can I show you where the number is, but I can show you how I got to the number. It's trust and verify, all in one place."

Zeus no longer needed multiple data warehouses, and consolidated everything into a single platform. The overhead cost savings from removing data warehouse infrastructure allowed them to repurpose development resources toward analytics and storytelling, helping the business make better decisions faster.

Today, when anyone at Zeus needs data, they know exactly where to go. The platform that once seemed impossible to implement has become the foundation for how Zeus operates, from the factory floor to the executive suite.